Admiral Suites
38, 38/14 Sukhumvit Soi 22,
Bangkok 10110, Thailand
Tel: +66 2 663 4000
Fax: +66 2 663 5280
E-mail: enquiry@admiralsuites.com
Web Site: www.admiralsuites.com


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FAQ Replies

  		•  How many stars is the hotel?  
      4 Stars Back to top
     
  		• How do I make direct contact with the hotel?  
      You may email, call or fax the property.
    enquiry@admiralsuites.com / Tel: +66 2 663 4000 / Fax: +66 2 663 5280    		  
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  		• If I make an online booking, will I be offered a 'best rate'?  
      Online bookings generally offer the 'best available rates' for that date and time. Back to top
       
  		• What types of rooms are available and what are the differences between room types?
    The hotel has four room types available:    		  
     
      1. Superior Studio (37 square metres): All rooms come with a double bed, en-suite bathroom, kitchenette and private balcony. Back to top
    2. Deluxe Studio (45 square metres): Room with a double bed and en-suite bathroom, walk-in closet, separate study area and kitchenette complete with electric hotplates.
    3. Executive Suites at 60 square metres and the Admiral Suites at 70 square metres are similarly equipped:  They are One Bedroom Suites with a separate living area and balcony, a study area and a fully equipped kitchenette.  The bedrooms of these suites come with a double bed, your own TV, walk-in closet and private balcony. The Admiral Suites is the larger of the two rooms at 70 square metres.
     
  		• Are your hotel rates per person or per room?
    		  
      Hotel rates are per room. Back to top
       
  		• Are my credit card details necessary when making a reservation?  
      Yes, to guarantee the reservation. Back to top
       
  		• Will my credit card be charged?
    We may block an amount on the card to guarantee payment but this block is released in two weeks if not used. We do not charge without authorisation.    		  
       
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  		• How safe are credit card details that are submitted online?
    Our hotel uses SSL encryption to ensure that all your personal information and credit card details are kept confidential.  The security of information is very important for us.     		 
       
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  		• What is your cancellation policy?
    If a cancellation is made less than one day or 24 hours prior to arrival, you are charged for one night's accommodation.    		  
       
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  		• Do you have a pets' policy?
    Regrettably, pets are not allowed.    		  
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  		• What are your check-in and check-out times?
    Check-in time is 2:00 pm
    Check-out time is 12:00 noon    		  
       
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  		• Is it possible to check-in early?
    Early check-in is subject to room availability.    		  
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  		• What is the charge for a late check-out?
    Late check-out is subject to room availability and the charges are as follows:
    Check-out before 6:00 pm:  50% charge (based on overnight rate)
    Check-out after 6:00 pm:  Full overnight rate    		  
       
       
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  		• Do you have non-smoking rooms?
    No, all rooms in the hotel allow for smoking.    		  
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  		• Do you have twin, triple and quadruple rooms?  
      Rooms come only with king size beds, however, an extra rollaway bed can be provided  
      for a third person.  No quadruple rooms are available. Back to top
       
  		• What is the cost of an extra bed?  
      An extra bed is THB 600 per night excluding breakfast. Back to top
       
  		• What is the hotel's policy regarding children?
    		  
      Children are welcome and those under the age of 12 can share the existing bedding in  
      parent's room at no extra charge. Back to top
       
  		• Does the hotel provide baby-sitting services?  
      Baby-sitting services are provided on a request basis and can be arranged through  
      housekeeping with 24 hours notice. Back to top
       
  		• Are baby cots available?  
      Yes, baby cots are available upon request at THB 100 per night. Back to top
       
  		• Where is breakfast served and at what time?  
      Breakfast is served at the Bon Cafe Restaurant from 6:30 am to 10:30 am. Back to top
       
  		• Is breakfast served buffet style?  
      No, a set-style breakfast is served. Back to top
       
  		• How many restaurants do you have and what are they?  
      We have three restaurants and they are:
      1. Bon Cafe Restaurant and Coffee Shop serves local and western dishes as well as a delectable selection of snacks and pastries.  It is open from 6:30 am to 10:30 pm.  
      2. Tokujo BBQ Japanese Restaurant serves an extensive range of sushi, maki, tempura and other BBQ favourites.  It is open from 11:00 am to 1:00 am.  
      3. Sakinoya Restaurant specializes in Udon noodles and serves a wonderful variety of such. It is open from 5:30 pm to 1:30 am. Back to top
     
  		• Is vegetarian cuisine available in the restaurants?  
      Vegetarian dishes are available upon request. Back to top
       
  		• Is the food served in the restaurants 'halal'?  
      Strictly speaking, the food served is not 'halal', however, we have dishes available that are pork free. Back to top
         
  		• Do you have 24-hour Room Service?  
      No, we do not; however, room service is available from 7:00 am to 10:30 pm. Back to top
         
  		• Do your rooms have a balcony?  
      All our Studios have a private balcony and the Executive and Admiral Suites have two. Back to top  
         
  		• Do you have connecting rooms?
      We do not have connecting rooms; however, a request for adjoining rooms can be made and is subject to availability.  
      Back to top  
     
    General Hotel Information  
  		• What is the length and depth of your pool?  
      In meters: 4 (width) x 8 (length) x 1.25 (depth) Back to top  
     
  		• Do you have hairdryers in the rooms?  
      Hairdryers are available upon request. Back to top
       
  		• Does the hotel provide iron and ironing boards in all rooms?  
      An iron and ironing board is located on the 5th floor at the Laundry Room. The use of these items is subject to them being available.  
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  		• How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost?  
     
      The property is a 35-40 minute drive from Suvarnabhumi International Airport. An airport transfer by limousine can be arranged at THB 1,300 nett per way.  
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  		• How much is an airport taxi or limousine?
    		  
      An airport taxi is approximately THB 400-500 nett per way including toll charges. An airport limousine is approximately THB 1,000 nett per way.  
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  		• Can luggage be stored at the property whilst I travel elsewhere?  
      Yes, for a maximum of 30 days. Back to top
       
  		• What is the weather like at different times of the year?  
      Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower.  
     
     
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  		• Is the tap water safe to drink?  
    No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily. Back to top
         
  		• Is there a doctor on call?  
      Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Samitivej Hospital which is a 15-minute car ride. Placed on your refrigerator are magnetic banners providing you with Samitivej Hospital's hotline number.  
     
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  		• How far is the nearest hospital?  
      Samitivej Hospital is approximately three kilometres away from the hotel. Back to top
         
  		• Where is the nearest bank or currency exchange?  
      The United Overseas Bank is a ten-minute walk from the property with other banks being located inside the Emporium Shopping Complex. The nearest currency exchange booth is a five-minute walk down the road and is adjacent to the Imperial Queens Park Hotel.  
     
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  		• What time do banks open?  
      Monday to Friday - 8:30 am to 3:30 pm Back to top
         
  		• What voltage is used in Thailand?  
      The voltage in Thailand is 220 volts. Back to top
         
    Business Traveller  
  		• Can I connect my laptop in the room?  
      Your laptop can be connected in all of our rooms through an ADSL modem. Back to top
       
  		• What kind of Internet connection do you provide and what is the cost?  
      The internet connection is ADSL 128kbs and the costs are as follows:
    Daily rate is THB 200
    Weekly rate is THB 1,250
    Monthly rate is THB 2,500    		  
     
     
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  		• What is the hourly / daily rate for limousine service?  
      Hourly rate is THB 600
    		  
      Daily rate is THB 4,500 Back to top
       
  		• Are secretarial and other business services such as translation available?  
      We do not provide translation services; however, we do provide such services as faxing, emailing and photocopying. Back to top
       
    Shopping and Tourist Facilities  
  		• How far is the property from the Skytrain and MRT?  
      It is a ten-minute walk to the Phrom Phong BTS Skytrain station and one stop from there is the Asoke BTS Sktytrain station which connects you to the Sukhumvit MRT Station. Back to top
         
  		• Are there shopping centres nearby?  
      The ultra-chic Emporium is a ten-minute walk, otherwise, take the skytrain five stops to the shopping hub of MBK, Siam Paragon, Siam Centre, Central World, Erawan Center, Gaysorn Plaza and Central Chitlom. Back to top
         
  		• How far is the hotel from well-known entertainment spots?  
      Take the skytrain 2 stops to the NANA BTS Station and between Sois 5-11 entertainment is plentiful. Back to top
         
  		• Do you have a tour desk?  
      The Bon Cafe Restaurant operates a tour desk. Back to top
         
  		• What and where are local tourist attractions?  
      Tourist attractions are located about the city, contact the tour desk for more information. Back to top

    Disclaimer: Prices shown are only approximates and are subject to change without prior notice.