- How many stars is the hotel?
- How do I make direct contact with the hotel?
- If I make an online booking, will I be offered a 'best rate'?
- What types of rooms are available and what are the differences between room types?
- Are your hotel rates per person or per room?
- Are my credit card details necessary when making a reservation?
- Will my credit card be charged?
- How safe are credit card details that are submitted online?
- What is your cancellation policy?
- Do you have a pets' policy?
- What are your check-in and check-out times?
- Is it possible to check-in early?
- What is the charge for a late check-out?
- Do you have non-smoking rooms?
- Do you have twin, triple and quadruple rooms?
- Do you have inter-connecting rooms?
- What is the cost of an extra bed?
- What is the hotel's policy regarding children?
- Does the hotel provide baby-sitting services?
- Are baby cots available?
- Where is breakfast served and at what time?
- Is breakfast served buffet style?
- How many restaurants do you have and what are they?
- Is vegetarian cuisine available in the restaurants?
- Is the food served in the restaurants 'halal'?
- Do you have 24-hour Room Service?
- Do your rooms have a balcony?
- Do you have connecting rooms?
General Hotel Information
- What is the length and depth of your pool?
- Do you have hairdryers in the rooms?
- Does the property provide iron and ironing boards in all rooms?
- How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost?
- How much is an airport taxi or limousine?
- Can luggage be stored at the hotel whilst I travel elsewhere?
- What is the weather like at different times of the year?
- Is the tap water safe to drink?
- Is there a doctor on call?
- How far is the nearest hospital?
- Where is the nearest bank or currency exchange?
- What time do banks open?
- What voltage is used in Thailand?
Business Traveller
- Can I connect my laptop in the room?
- What kind of Internet connection do you provide and what is the cost?
- What is the hourly / daily rate for limousine service?
- Are secretarial and other business services such as translation available?
Shopping and Tourist Facilities
- How far is the hotel from the Skytrain and MRT?
- Are there shopping centers nearby?
- How far is the hotel from well-known entertainment spots?
- Do you have a tour desk?
- What and where are local tourist attractions?
FAQ Replies
| How many stars is the hotel? | |||||
| 4 Stars | Back to top | ||||
| How do I make direct contact with the hotel? | |||||
| You may email, call or fax the property. enquiry@admiralsuites.com / T +66 2 663 4000 / F +66 2 663 5280 |
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| If I make an online booking, will I be offered a 'best rate'? | |||||
| Online bookings generally offer the 'best available rates' for that date and time. | Back to top | ||||
| What types of rooms are available and what are the differences | Back to top | ||||
| between room types? | |||||
| The hotel has four room types available: | |||||
| 1. | Superior Studio (37 square metres): All rooms come with a double bed, en-suite bathroom, kitchenette and private balcony. | ||||
| 2. | Deluxe Studio (45 square metres): Room with a double bed and en-suite bathroom, walk-in closet, separate study area and kitchenette complete with electric hotplates. | ||||
| 3. | Executive Suites at 60 square metres and the Admiral Suites at 70 square metres are similarly equipped: They are One Bedroom Suites with a separate living area and balcony, a study area and a fully equipped kitchenette. The bedrooms of these suites come with a double bed, your own TV, walk-in closet and private balcony. The Admiral Suites is the larger of the two rooms at 70 square metres. | Back to top | |||
| Are your hotel rates per person or per room? |
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| Hotel rates are per room. | Back to top | ||||
| Are my credit card details necessary when making a reservation? | |||||
| Yes, to guarantee the reservation. | Back to top | ||||
| Will my credit card be charged? | |||||
| We may block an amount on the credit card, equivalent to 1 night’s room charge to guarantee payment but this block will be automatically released in two weeks if not redeemed. Furthermore, we do not charge without proper authorisation from the guest. However, select packages may require full prepayment at the time of booking but this will be made known at the time of making the reservation. Guests can choose to settle the bill in cash or credit card at the time of check-out. |
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| How safe are credit card details that are submitted online? | |||||
| Our hotel uses SSL secure encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us. For added security, guests are requested to present the credit card used in the online booking/purchase of accommodation together with personal identification (ID card or passport) upon check-in. Should you not wish to submit your credit card information online, we are pleased to accept reservations via fax or phone. However, credit card information will still be required to guarantee the reservation. |
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| What is your cancellation policy? | |||||
In the event of a cancellation or no-show, the following will apply:
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| Do you have a pets' policy? | |||||
| Regrettably, pets are not allowed. | Back to top | ||||
| What are your check-in and check-out times? | |||||
| Check-in time is 2:00 pm
Check-out time is 12:00 noon |
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| Is it possible to check-in early? | |||||
| Early check-in is subject to room availability. | Back to top | ||||
| What is the charge for a late check-out? | |||||
| Late check-out is subject to room availability and the charges are as follows: Check-out before 6:00 pm: 50% charge (based on overnight rate) Check-out after 6:00 pm: Full overnight rate |
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| Do you have non-smoking rooms? | |||||
| No, all rooms in the hotel allow for smoking. | Back to top | ||||
| Do you have twin, triple and quadruple rooms? | |||||
| Rooms come only with king size beds, however, an extra rollaway bed can be provided | |||||
| for a third person. No quadruple rooms are available. | Back to top | ||||
| Do you have inter-connecting rooms? | |||||
| Regrettably, we do not have inter-connecting rooms, however, should you wish to have rooms near each other, please put in a request and we will | Back to top | ||||
| do our best to accommodate this request | |||||
| What is the cost of an extra bed? | |||||
| An extra bed is THB 800 per night excluding breakfast. | Back to top | ||||
| What is the hotel's policy regarding children? |
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| Does the hotel provide baby-sitting services? | |||||
| Baby-sitting services are provided on a request basis and can be arranged through | |||||
| housekeeping with 24 hours notice. | Back to top | ||||
| Are baby cots available? | |||||
| Yes, baby cots are available upon request and free of charge. | Back to top | ||||
| Where is breakfast served and at what time? | |||||
| Breakfast is served at the Parrot Café from 6:30 am to 10:30 am. | Back to top | ||||
| Is breakfast served buffet style? | |||||
| No, a set-style breakfast is served. | Back to top | ||||
| How many restaurants do you have and what are they? | |||||
| We have two restaurants and they are: | |||||
| 1. | Parrot Café Restaurant and Coffee Shop serves local and western dishes. It is open from 6:30am - 11:00pm | ||||
| 2. | Tsukumo Japanese Restaurant offering Japanese cuisine with a distinctive flavour. It is open from 6:00 pm - 12:00 am | Back to top | |||
| Is vegetarian cuisine available in the restaurants? | |||||
| Vegetarian dishes are available upon request. | Back to top | ||||
| Is the food served in the restaurants 'halal'? | |||||
| Strictly speaking, the food served is not 'halal', however, we have dishes available that are pork free. | Back to top | ||||
| Do you have 24-hour Room Service? | |||||
| No, room service is available at limited hour 06.30-11.00 pm | Back to top | ||||
| Do your rooms have a balcony? | |||||
| All our Studios have a private balcony and the Executive and Admiral Suites have two. | Back to top | ||||
| Do you have connecting rooms? | |||||
| We do not have connecting rooms; however, a request for adjoining rooms can be made and is subject to availability. | |||||
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| General Hotel Information | |||||
| What is the length and depth of your pool? | |||||
| In meters: 4 (width) x 8 (length) x 1.25 (depth) | Back to top | ||||
| Do you have hairdryers in the rooms? | |||||
| Hairdryers are available upon request. | Back to top | ||||
| Does the hotel provide iron and ironing boards in all rooms? | |||||
| An iron and ironing board is located on the 5th floor at the Laundry Room. The use of these items is subject to them being available. | |||||
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| How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost? | |||||
| The property is a 35-40 minute drive from Suvarnabhumi International Airport. An airport transfer by limousine can be arranged at THB 1,300 nett per way. | |||||
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| How much is an airport taxi or limousine? |
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| An airport taxi is approximately THB 400-500 nett per way including toll charges. An airport limousine is approximately THB 1,000 nett per way. | |||||
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| Can luggage be stored at the property whilst I travel elsewhere? | |||||
| Yes, for a maximum of 30 days. | Back to top | ||||
| What is the weather like at different times of the year? | |||||
| Bangkok being a tropical city, weather is warm throughout the year with April and May being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to February, where temperatures range from 25-28c with light breezes and only the occasional shower. | |||||
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| Is the tap water safe to drink? | |||||
| No, tap water in Thailand is not potable. Complimentary bottled water is supplied to your rooms daily. | Back to top | ||||
| Is there a doctor on call? | |||||
| Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Samitivej Hospital which is a 15-minute car ride. Placed on your refrigerator are magnetic banners providing you with Samitivej Hospital's hotline number. | |||||
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| How far is the nearest hospital? | |||||
| Samitivej Hospital is approximately three kilometres away from the hotel. | Back to top | ||||
| Where is the nearest bank or currency exchange? | |||||
| The United Overseas Bank is a ten-minute walk from the property with other banks being located inside the Emporium Shopping Complex. The nearest currency exchange booth is a five-minute walk down the road and is adjacent to the Imperial Queens Park Hotel. | |||||
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| What time do banks open? | |||||
| Monday to Friday - 8:30 am to 3:30 pm | Back to top | ||||
| What voltage is used in Thailand? | |||||
| The voltage in Thailand is 220 volts. | Back to top | ||||
| Business Traveller | |||||
| Can I connect my laptop in the room? | |||||
| Your laptop can be connected in all of our rooms through an ADSL modem. | Back to top | ||||
| what is the cost? | |||||
| The hotel provide Wifi internet and free on charge in guest room and public area. | Back to top | ||||
| What is the hourly / daily rate for limousine service? | |||||
| Hourly rate is THB 600 |
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| Daily rate is THB 4,500 | Back to top | ||||
| Are secretarial and other business services such as translation | |||||
| available? | |||||
| We do not provide translation services; however, we do provide such services as faxing, emailing and photocopying. | Back to top | ||||
| Shopping and Tourist Facilities | |||||
| How far is the property from the Skytrain and MRT? | |||||
| It is a ten-minute walk to the Phrom Phong BTS Skytrain station and one stop from there is the Asoke BTS Sktytrain station which connects you to the Sukhumvit MRT Station. | Back to top | ||||
| Are there shopping centres nearby? | |||||
| The ultra-chic Emporium is a ten-minute walk, otherwise, take the skytrain five stops to the shopping hub of MBK, Siam Paragon, Siam Centre, Central World, Erawan Center, Gaysorn Plaza and Central Chitlom. | Back to top | ||||
| How far is the hotel from well-known entertainment spots? | |||||
| Take the skytrain 2 stops to the NANA BTS Station and between Sois 5-11 entertainment is plentiful. | Back to top | ||||
| Do you have a tour desk? | |||||
| The Bon Cafe Restaurant operates a tour desk. | Back to top | ||||
| What and where are local tourist attractions? | |||||
| Tourist attractions are located about the city, contact the tour desk for more information. | Back to top | ||||
Disclaimer: Prices shown are only approximates and are subject to change without prior notice.






